Highlights

Antigua

The enchanting city of Antigua is renowned for its colonial architecture and volcano views. Iconic landmarks like the Santa Catalina Arch, cathedrals, and ancient ruins tell tales of an ancient past. 

Tikal

The heart of the ancient Mayan civilisation in Tikal is a UNESCO World Heritage site. This archaeological wonder features towering pyramids and grand plazas that tell the story of a once-thriving empire.

Lake Atitlán

The serene beauty of Lake Atitlán, is often described as the world’s most beautiful lake. Encircled by three volcanoes and vibrant Mayan villages, this stunning crater lake offers a unique cultural immersion. 

Useful information

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Communications

Country Code for Guatemala: +502 

 

Official Travel advice visit: 

Guatemala Travel Advice & Safety | Smartraveller (Australia) 

Safe Travel NZ | Guatemala (New Zealand) 

 

Fire and rescue services - call 122, medical emergencies - call 123, police - call 110. 

PROATUR, the tourist assistance unit, provides 24-hour help: call 1500 or email proatur@inguat.gob.gt  

Australia has a consulate in Guatemala City, headed by an Honorary Consul which provides limited consular assistance to Australians in Guatemala. The Consulate can conduct passport interviews and provide provisional travel documents for emergency travel to the nearest Australian embassy.  The Consulate can’t issue Australian passports. You can get full consular assistance from the Australian Embassy in Mexico City. 

Australian Consulate, Guatemala 

Avenida 5 16-62, Zona 10 Edificio Platina, office 102 
Ciudad de Guatemala, Guatemala 

Phone: (+502) 4210 9805 
E-mail: consuladoaustralia.guate@gmail.com  

 

Australian Embassy, Mexico City 

Ruben Dario #55 Corner of Campos Eliseos, Polanco 
Colonia Bosque de Chapultepec 
11580 CDMX Mexico 

Phone: (+52 55) 1101 2200 
Email: consularpassports.mexico@dfat.gov.au  

 

New Zealand Embassy Mexico City, Mexico 

Jaime Balmes No 8, 4th Floor, Los Morales, Polanco, Mexico D.F. 11510 

Telephone: +52 55 5283 9460 

Email: nzmexico@mfat.govt.nz  

Customs

The people of Guatemala are known for their rich cultural heritage, which is a blend of indigenous Mayan, European and Caribbean influences. This diversity is reflected in their languages, traditions, and lifestyles. 

 

A handshake is a warm way to greet someone and eye contact during greetings as it is considered a sign of respect and sincerity. Avoid touching people on the head and pointing as they’re considered disrespectful in Mayan culture. When meeting someone for the first time, use formal titles such as Señor or Señora followed by their last name if you know it.  

 

If invited to a home in Guatemala, it's polite to bring a small gift like flowers, chocolates or a bottle of wine. Use both hands to present or accept a gift and give thanks.  

 

When dining, wait for your host to begin eating before you start and finish everything on your plate as a sign you've enjoyed your meal.  

 

Guatemala is predominantly Roman Catholic, with significant Protestant and indigenous Mayan religious communities. Dress modestly when visiting religious sites and avoid interrupting ceremonies or rituals. Ask permission before taking photographs of people or sacred sites.

Electricity

Electrical Socket type: Types A and B

Voltage: 120 volts, 60 Hz 

Health

Zika virus is widespread in Guatemala and malaria is a year-round risk in rural areas below 1,500m elevation. Other insect-borne diseases occur in Guatemala, including dengue, chagas disease, river blindness and leishmaniasis. To protect yourself from insect-borne disease: 

  • make sure your accommodation is insect-proof 
  • use insect repellent 
  • wear long, loose, light-coloured clothing 
  • consider taking medicine to prevent malaria. 

Waterborne, foodborne and other infectious diseases are common. Many illnesses can be caused by eating contaminated food or drinks. To protect yourself from illness: 

  • boil drinking water or drink water from a sealed bottle 
  • avoid ice cubes 
  • avoid raw and undercooked food, such as salads 
  • avoid getting water into your eyes, mouth, or nose when swimming, bathing, showering, etc 

For more information visit: 

Guatemala Travel Advice & Safety | Smartraveller (Australia) 

Safe Travel NZ | Guatemala (New Zealand)

How to Get There & Getting Around

The main international airport in Guatemala is La Aurora International Airport (GUA) in Guatemala City. Another major airport is Mundo Maya International Airport (FRS) in Flores, near the Tikal ruins. 

 

Caminoneta (‘Chicken’ buses) are colourfully painted, converted school buses that are the most common form of public transport in Guatemala. They are inexpensive and connect almost every town and village but can be crowded. Minibuses and coaches are popular among tourists for their convenience and safety and because they connect major tourist towns like Antigua, Lake Atitlán, and Tikal. 

 

Taxis and rideshares like Uber are available in major cities and tourist areas. Tuk-Tuks are common in smaller towns and villages for short distances, and boats are used to travel between villages around Lake Atitlán. 

Holidays & Festivals

Festivals and holidays offer a glimpse into Guatemala's vibrant culture, blending indigenous traditions with Catholic influences.  

  • Carnival - February: Celebrated in the week leading up to Lent. 
  • Semana Santa (Holy Week) - March/April: The most famous celebration in Guatemala, especially in Antigua, featuring parades and colourful carpets of sawdust and flower petals. 
  • Independence Day - September 15: Marked by parades, fireworks and celebrations across Guatemala. 
  • Quema del Diablo (Burning of the Devil) - December 7: A unique tradition where old items are burned to cleanse homes of evil spirits. 

Language

Spanish is the official language of Guatemala, but there are 21 recognised Mayan languages spoken by indigenous communities. 

Money, Tipping & Shopping

The official currency is the Guatemalan Quetzal (GTQ). US Dollars are also widely accepted in many tourist areas, but it is best to carry local currency for smaller transactions. 

 

ATMs are common in cities and towns however be cautious of card skimming. 

 

A 10% tip is appreciated for good service in restaurants if a service charge is not included in your bill. Tip your hotel porters around 5-10 GTQ per bag and round up your fare if taking a taxi. Consider tipping your tour guides approximately 50-100 GTQ per day.  

Polite bargaining to negotiate prices is expected in markets but always do so respectfully and with a sense of humour.  Local markets are perfect for buying handicrafts, textiles and souvenirs. Guatemala is renowned for its vibrant and intricate textiles, including huipils (traditional blouses), ponchos, and rugs. These are often handmade using traditional methods passed down through generations. Worry dolls, jade jewellery, ceramics, coffee, cacao and other handicrafts are all popular souvenirs. 

Visas

The Travel Corporation has partnered with the company Sherpa to provide travellers with the latest government and health restrictions. Simply enter the country you want to travel to for information on safety regulations, border closures, quarantine requirements, your travel visa and more using the Sherpa travel tool: Visa Advice 

 

Australians and New Zealanders can enter Guatemala without a visa for tourist purposes for stays of up to 90 days.  

 

Entry and exit conditions can change. Contact the Embassy of Guatemala in Canberra for details about visas, currency, customs and quarantine rules. Travellers must complete an Electronic Travel Declaration before traveling to Guatemala. Travellers must present the printed confirmation mail or QR code to the Customs Officer.  

 
For more information visit: 

Guatemala Travel Advice & Safety | Smartraveller (Australia) 

Safe Travel NZ | Guatemala (New Zealand) 

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